Hello everyone! Question for Moscow. Doctor issued two certificates fr…

Hello everyone! Question for Moscow. Doctor issued two certificates from the fund for maternity and childbirth up to 12 weeks and 20 weeks. The first up to 12 weeks - for work, and the second up to 20 weeks - in the MFC. From July 20th, the MFC does not accept documents, independently submit an application through the website MO SR.ru, and so I did, but they did not accept my documents (suspended). What does this mean? For those with minimum income for the allowance up to 20 weeks?