Girls, hello! I had a situation in Almaty, where I got sugaring done. ...

Girls, hello! I had a situation in Almaty, where I got sugaring done. After waxing my face with wax, although I told the technician that I have thin skin, she advised me to wax my face because it's better and she is a better master and knows best. Although I previously removed ingrown hairs only with sugaring. So, after waxing my face, a burn appeared next to my lip crease on the side. I contacted them the same day, they said to apply Bepanthen cream, I applied it, just the crust went away, but the scar remained. Today I wrote again, but what they advised me to buy Panthenol and apply it, and apparently this is already a scar and will remain