It's an unpleasant question, I understand that breast milk is much bet…

It's an unpleasant question, I understand that breast milk is much better than formula, but my little one just won't latch. My areola is small and flat, she probably can't get it. I don't want to torture myself or the baby. We've tried attaching her countless times without success. She only cries. And now the breast hurts and hardens because she doesn't suckle enough. Maybe someone switched from breastfeeding to formula? Did you give any medication? Who should we contact at the hospital? My little one is already sitting on formula.